Find answers to our most frequently asked questions.

FAQ

What makes Noble Echelon different from other brands?

Noble Echelon is committed to making luxury style accessible without the high price tag. Our clothing and accessories are inspired by timeless, elegant designs and crafted with high-quality materials, providing a refined look at an affordable price. We believe that sophistication and luxury are achievable for everyone, and our collection reflects that vision by combining classic style with affordability.

How long does shipping take?

We work with suppliers worldwide to bring you unique, high-quality products. Because of this, shipping times may vary depending on your location and the origin of the product. Typically, standard shipping takes between 10-20 business days, while expedited shipping, when available, takes 7-15 business days. Shipping rates are calculated at checkout based on your location and selected shipping method.

What is your return and exchange policy?

We want you to be completely satisfied with your purchase from Noble Echelon. If, for any reason, you’re not happy with an item, we offer hassle-free returns and exchanges within 30 days of delivery. Simply contact our customer service team, and they will assist you with the return or exchange process. Please ensure that the item is in its original condition with tags intact to be eligible for a refund or exchange.

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

Will I pay customs?

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.Thanks, Nobele Echelon!"

Mark - London. UK